Welcome to Albrighton Consulting & Training Services
We are a specialised professional development and training consultancy that seeks to provide innovation, value, and a personalised service, with a dedication to quality outcomes.
Our vision is to inspire and ignite a passion for learning through expanding peoples thinking.....
Our values reflect our commitment to quality of service by, doing what we say we will do, maintaining our integrity in our business dealings and by challenging our thinking at every opportunity, to not ask why, but why not?
'There are those who look at things the way they are, and ask why... I dream of things that never were, and ask why not?' Robert Kennedy
'The goal of education is the advancement of knowledge and the dissemination of truth'. John F. Kennedy
Deirdre Albrighton is the National Manager of ACTS, and in conjunction with a range of inspirational individuals from both professional, education and psychological arenas, Deirdre provides a specialised and personal service to clients who are looking for a true trusted advisor for their business and long term training partner. More About Us »
Certificate IV in Frontline Management BSB40807
We provide a blended framework for training in Frontline Management, Project Management, Occupational Health and Safety, Human Resources, Business and Management qualifications.
Don't think you have time? You're staff are too busy? With this in mind, training and developing your staff will be one of the best business investments you can make. You might even be able to get some financial support along the way.
Call us to discuss your specific training needs or just have a coffee and get some ideas.
We recognise that each organisation and individual's needs are unique; therefore our consulting process is specifically designed to identify a training solution to meet your requirements.
We align our consulting activity with the delivery of clear and measurable performance targets so we understand what is required and what is delivered.
We aim to be the trusted advisor to your business and look forward to building long lasting relationships with our business partners.
We specialise in Customer Service Training, with accredited programs with a deep understanding of customer service; we are committed to providing staff in all service sectors with superior customer service skills and knowledge to maximize customer opportunities.
As an accredited Training Provider of Industry endorsed programs, Albrighton Consulting can provide training for your organisation in what is arguably Australia's, Customer Service Standard. Courses can be adapted to your organisational requirements or a number of public courses a run on a regular basis.
Contact us for further discussion on your customer service needs.
Who are you ?
Does it make a difference ?
GeneSys has a large range of Personality, Values, Interests and Ability Measures. We use some of these in online formats for our development programs as they give us some insight to the 'why' we do things rather than just the 'how'. These assessments are particularly useful in the development of managers and supervisors, but can also be used in broader workforce planning and company wide learning prgrams. Tools such as the JTI Personality Profile, and the LSI, Learning Style Inventory, are used within our management and accredited programs as a foundation of learning about ourselves.
For more information, take a look at our Psychometric page or request an introductory online test sample at no charge.
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Occupational Health and Safety & Project Management
Looking for training in OHS or Project Management. We deliver corporate programs and accredited training to meet the needs of your organisation.