“I have known Deirdre since 2005 and have worked with her in various capacities - as a contractor, a client, a colleague and a collaborative partner. I have always found Deirdre an extremely professional & forthright colleague. Deirdre is highly..."

Leigh Aitken

 

view more

Certificate IV in Frontline Management (BSB40812)

Diploma of Management (BSB51107)

Certificate IV in Project Management Practice (BSB41513)

Diploma of Project Management (BSB51413)

 

Certificate IV in Frontline Management (BSB40812)

Description

This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • After achieving the BSB30112 Certificate III in Business or other relevant qualifications
  • With some vocational experience in a supervisory role but no formal qualification

Pathways from the qualification

After achieving the BSB40812 Certificate IV in Frontline Management, candidates may undertake the BSB51107 Diploma of Management, or a range of other Diploma qualifications. ACTS also carries Diploma of Business, Human Resources and Business Administration.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Coordinator
  • Leading Hand
  • Supervisor
  • Team Leader

Qualification Rules

Total number of units = 10
4 core units plus
6 elective units

At least 3 of the elective units must be selected from the elective units listed.

The other 3 elective units may be selected from the remaining elective units listed; the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, 1 unit may be selected from either a Certificate III or Diploma qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Units of Competency

Code Title Core/Elective
BSBMGT401A Show leadership in the workplace Core
BSBMGT402A Implement operational plan Core
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements Core
BSBWOR402A Promote team effectiveness Core
Customer Service    
BSBCUS401B Coordinate implementation of customer service strategies Elective
BSBCUS402B Address customer needs Elective
BSBCUS403B Implement customer service standards Elective
Financial Administration    
BSBFIA402A Report on financial activity Elective
Frontline Management    
BSBFLM313A Apply language, literacy and numeracy to support others in the workplace Elective
BSBFLM314A Mentor others in the workplace to support their language, literacy and numeracy skill development Elective
General Administration    
BSBADM409A Coordinate business resources Elective
Information Management    
BSBINM401A Implement workplace information system Elective
Innovation    
BSBINN301A Promote innovation in a team environment Elective
Interpersonal Communication    
BSBCMM401A Make a presentation Elective
IT Support    
BSBITS401B Maintain business technology Elective
Learning and Development    
BSBLED401A Develop teams and individuals Elective
Management    
BSBMGT403A Implement continuous improvement Elective
BSBMGT404A Lead and facilitate off-site staff Elective
Marketing    
BSBMKG413A Promote products and services Elective
Project Management    
BSBPMG522A Undertake project work Elective
Relationship Management    
BSBREL401A Establish networks Elective
BSBREL402A Build client relationships and business networks Elective
Research    
BSBRES401A Analyse and present research information Elective
Risk Management    
BSBRSK401A Identify risk and apply risk management processes Elective
Sustainability    
BSBSUS301A Implement and monitor environmentally sustainable work practices Elective
Workplace Effectiveness    
BSBWOR401A Establish effective workplace relationships Elective
BSBWOR404B Develop work priorities Elective
Writing    
BSBWRT401A Write complex documents Elective

 

Diploma of Management (BSB51107)

Description

This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • Certificate IV in Frontline Management BSB40807 or other relevant qualification/s
  • Evidence of competency in the majority of units required for the BSB40807 Certificate IV in Frontline Management
  • Vocational experience but without formal supervision or management qualification

Pathways from the qualification

After achieving the BSB51107 Diploma of Management, candidates may undertake the BSB60207 Advanced Diploma of Business or a range of other Advanced Diploma qualifications.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Manager

Qualification Rules

Total number of units = 8
3 core units plus
5 elective units

At least 3 of the elective units must be selected from the elective units listed.
The other 2 elective units may be selected from the remaining elective units listed, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed, 1 unit may be selected from a Diploma qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Units of Competency

Code Title Core/Elective
Innovation    
BSBINN601B Manage organisational change Core
Management    
BSBMGT605B Provide leadership across the organisation Core
BSBMGT616A Develop and implement strategic plans Core
Contact Centre Operations    
BSBCCO601B Optimise customer contact operations Elective
BSBCCO602B Manage customer contact information Elective
BSBCCO603B Design and launch new customer contact facilities Elective
BSBCCO604B Develop and maintain a service level strategy Elective
BSBCCO605B Develop and maintain a customer contact marketing strategy Elective
BSBCCO606B Forecast and plan using customer contact traffic information analysis Elective
BSBCCO607B Manage customer contact centre staffing Elective
BSBCCO608B Manage customer contact operational costs Elective
Compliance    
BSBCOM603C Plan and establish compliance management systems Elective
Diversity    
BSBDIV601A Develop and implement diversity policy Elective
Financial Management    
BSBFIM601A Manage finances Elective
Information Management    
BSBINM601A Manage knowledge and information Elective
Management    
BSBMGT608B Manage innovation and continuous improvement Elective
BSBMGT617A Develop and implement a business plan Elective
Marketing    
BSBMKG609A Develop a marketing plan Elective
Work Health and Safety    
BSBWHS605A Develop implement and maintain WHS management systems Elective
Recordkeeping    
BSBRKG601B Define recordkeeping framework Elective
Risk Management    
BSBRSK501B Manage risk Elective
Sustainability    
BSBSUS501A Develop workplace policy and procedures for sustainability Elective
Imported Units    
PSPGOV602B Establish and maintain strategic networks Elective
PSPPROC607A Manage strategic contracts Elective

 

Certificate IV in Project Management Practice (BSB41513)

Total number of units = 9
Core Units = 3
Elective Units = 6

Description

This qualification reflects the role of individuals who identify and apply project management skills and knowledge in a wide variety of contexts. They may be members of a project team but with no direct responsibility for the overall project outcomes. They support project operations in one or more roles and under direction may also use project tools and methodologies selectively to support organisational or business activities.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • BSB30112 Certificate III in Business or other relevant qualification
  • Vocational experience in project-based work.

Pathways from the qualification

After achieving the BSB41513 Certificate IV in Project Management Practice, candidates may undertake the BSB51413 Diploma of Project Management, or a range of other Diploma level qualifications.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Project coordinator
  • Project administrator
  • Communications liaison
  • Project officer

Qualification Rules


Total number of units = 9
Core Units = 3
Elective Units = 6

• at least 3 units must be from Group A below
• the remaining units:
• may be from either Group A OR Group B
• may be from any endorsed Training Package or accredited course at Certificate IV level or higher.

Elective units chosen must be relevant to the work and industry context for project practice. They must not include the choice of the unit BSBPMG522A Undertake project work.

Units of Competency

Code Title Core/Elective
BSBPMG409A Apply project scope-management techniques Core
BSBPMG410A Apply project time-management techniques Core
BSBPMG411A Apply project quality-management techniques Core
Group A    
BSBPMG412A Apply project cost-management techniques Elective
BSBPMG413A Apply project human resources management approaches Elective
BSBPMG414A Apply project information management and communications techniques Elective
BSBPMG415A Apply project risk-management techniques Elective
BSBPMG416A Apply project procurement procedures Elective
BSBPMG417A Apply project life cycle management processes Elective
BSBPMG418A Apply project stakeholder engagement techniques Elective
Group B    
BSBADM405B Organise meetings Elective
BSBCCO405A Survey stakeholders to gather and record information Elective
BSBLEG415A Apply the principles of contract law Elective
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements Elective
CPPDSM4047A Implement and monitor procurement process Elective
MSAENV472B Implement and monitor environmentally sustainable work practices Elective
PSPETHC401A Uphold and support the values and principles of public service Elective
PSPGOV422A Apply government processes Elective
PSPPOL404A Support policy implementation Elective
TLIE4006A Collect, analyse and present workplace data and information Elective

 

Diploma of Project Management (BSB51413)

Description

This qualification reflects the role of individuals who apply project management skills and knowledge. They may manage projects in a variety of contexts, across a number of industry sectors. They have project leadership and management roles and are responsible for achieving project objectives. They possess a sound theoretical knowledge base and use a range of specialised, technical and managerial competencies to initiate, plan, execute and evaluate their own work and/or the work of others.

Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

 

  • BSB41513 Certificate IV in Project Management Practice
  • With extensive vocational experience in project roles where they may have had some limited responsibility for the output of others but do not have a formal project management qualification.

Pathways from the qualification

After achieving the BSB51413 Diploma of Project Management, candidates may undertake the BSB60707 Advanced Diploma of Project Management, a qualification involving the application of high level project and managerial skills, or a range of other Advanced Diploma qualifications.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Project manager
  • Project leader
  • Project team leader
  • Project contract manager
  • Project vendor manager

Qualification Rules

Total number of units = 12
8 core units plus
4 elective units which may be from Group A, B or any endorsed Training Package or accredited course at Diploma level or higher.
Elective units chosen must be relevant to the work and industry context for project management. They must not include the choice of the unit BSBPMG522A Undertake project work.

Units of Competency

Code Title Core/Elective
BSBPMG511A Manage project scope Core
BSBPMG512A Manage project time Core
BSBPMG513A Manage project quality Core
BSBPMG514A Manage project cost Core
BSBPMG515A Manage project human resources Core
BSBPMG516A Manage project information and communication Core
BSBPMG517A Manage project risk Core
BSBPMG521A Manage project integration Core
Group A    
BSBPMG518A Manage project procurement Electives
BSBPMG519A Manage project stakeholder engagement Electives
BSBPMG520A Manage project governance Electives
Group B    
BSBINM501A Manage an information or knowledge management system Electives
BSBINN502A Build and sustain an innovative work environment Electives
BSBMGT516C Facilitate continuous improvement Electives
BSBSUS501A Develop workplace policy and procedures for sustainability Electives
BSBWHS506A Contribute to developing, implementing and maintaining WHS management systems Electives
BSBWOR501B Manage personal work priorities and professional development Electives
BSBWOR502B Ensure team effectiveness Electives
ICAICT511A Match IT needs with the strategic direction of the enterprise Electives
ICAICT515A Verify client business requirements Electives
MSS015002A Develop strategies for more sustainable use of resources Electives
PSPETHC501B Promote the values and ethos of public service Electives

 

news listing

Event listing

There are currently no events, please check back soon.

Blog

Happy New Year

Jan 06 2015
Another new year and another resolution. People...

Breaking up is hard to do

May 16 2014
With the joyous news of the budget this week...

Mothers wise words

May 09 2014
My Grandmother told me that what you do to your...
info@albrightonconsulting.com.auTell a FriendPrintBookmark Site