This Policy only applies to individual students not registered by their employer for an Albrighton Consulting course or workshop and must be read prior to completing the Registration form. Refunds will not be granted automatically. Students are expected to be aware of their work and personal commitments before they enrol.
Full refunds will be made where:
A student cancellation is received in writing at least ten (10) working days prior to the commencement date of the course.
The course is cancelled by Albrighton Consulting or the course is moved to a time or location unsuitable to the student.
A student is not given a place due to the course being full and payment has been made in advance.
A 15% administration fee will be deducted from the full payment where:
A student cancellation is received within ten (10) working days prior to the commencement date of the course.
The course payment is non-refundable where:
A student cancellation is received 48 hours prior to the commencement date of the course.
A Refund Request Form will need to be submitted to the Training Coordinator should a refund be required for a reason other than those specified above. The Refund Request form can be obtained from the Training Coordinator. A pro-rata payment of the full payment may be considered after the course has commenced. The request for refund and any pro-rata payment is at the National Manager's discretion. Supporting documentation may need to be provided in some cases. The calculation for the pro-rata payment will be determined by the amount of the qualification left to be completed. This will be calculated by dividing the total cost of the qualification by the amount of units and refunding the balance of the units not yet participated in.
The student will be notified in writing of the final decision.
To download a copy of our Refund Policy pleaseclick here.
